Property owners & landlords insurance · Folkestone, Hythe, Dover & Ashford
Your buildings, your rent and your tenants, insured on one set of terms.
Cover for flats, HMOs, shops and commercial units across east Kent, from a single let to a portfolio.
- Portfolio policies from 1 to 100+ units
- Specialist HMO and student let insurers
- Rebuild valuations arranged through RICS surveyors
The risks you face
What actually goes wrong in property owners & landlords
Rebuild value set too low
Many portfolios still use values from the day of purchase. After years of build-cost inflation, average can reduce every claim.
Empty between tenants
Most policies restrict cover once a property has been unoccupied for 30 to 60 days. Missing that condition is a common reason for claims being declined.
Escape of water in flats
Leaks between flats are the most frequent claim we handle for landlords. Excesses and exclusions for this cause vary widely.
Loss of rent
After a fire or flood, rent often stops for months. Cover needs to run long enough to rebuild and re-let.
Tenant disputes and liability
Trips in common areas and poorly maintained stairwells lead to claims against the owner.
Lender and lease conditions
Mortgages and leases often require named cover, terrorism cover or the lender's interest noted.
How we help
A broker who understands portfolios
We look after landlords with one flat and investors with more than a hundred units across Folkestone, Hythe, Dover and Ashford. Most came to us because their cover was spread over several policies with different renewal dates, conditions and excesses.
We bring properties onto a single portfolio policy where it makes sense. We check each rebuild value against current costs and set unoccupancy terms that match how you let.
When a claim happens
Our claims team deals directly with loss adjusters and contractors. For escape-of-water claims in flats, which are the most common, we coordinate between tenants, leaseholders and the insurer so repairs start quickly.
Cover we typically arrange
- Property owners
- Employers' & public liability
- Legal expenses
- Terrorism
- Rent guarantee
Every policy has limits, excesses and exclusions. We explain the important ones in plain English before you buy.
Property owners & landlords risk check
Answer 6 quick questions. See what an insurer will want to know, and send your answers with a quote request so you are not asked twice.
What to discuss with your broker
- Your talking points appear here as you answer.
This checklist helps you prepare. It is not advice and does not assess your cover. Your broker will go through your needs with you.
Rebuild cost check
Your buildings sum insured should be the cost to rebuild, not the market value. If it is too low, the "average" clause can reduce every claim, including small ones.
Illustrative rebuild range
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- Construction
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- Professional fees (~12%)
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- Demolition and site clearance (~7%)
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Listed buildings often need specialist materials and trades, so costs can be far higher than these figures. We recommend a professional valuation.
This is an illustration, not a valuation, and the rates used are sample figures. For an accurate figure, get a reinstatement cost assessment from a RICS surveyor or use a BCIS-based assessment. We can arrange either.
Case study
A 22-unit portfolio underinsured by 38%
A Folkestone landlord came to us with 22 flats across four buildings, insured on two policies with rebuild values set in 2014. A rebuild assessment showed the buildings were underinsured by 38%. We moved the whole portfolio onto one policy with corrected values and agreed unoccupancy terms. The premium rose by less than the landlord expected, because the portfolio discount offset most of the increase in values.
Private landlord, Folkestone (sample case study)
Questions
Property owners & landlords insurance questions
Do I need a rebuild valuation?
It is the only reliable way to know your sum insured is right. We can arrange a RICS or BCIS-based assessment, and our rebuild tool gives a first indication.
What happens if a flat is empty for a while?
Tell us before the policy's unoccupancy limit, usually 30 to 60 days. We can usually agree terms, sometimes with conditions such as regular inspections or draining water systems.
Is loss of rent automatic?
Many landlord policies include some loss of rent, but the limit and period vary. We check it would last long enough to rebuild and re-let.
Other sectors
Talk to someone who insures property owners & landlords businesses every day
Most clients in this sector prefer to talk it through. Book a callback and we will ask the right questions, so you only explain once.